Privacy Policy

1. Introduction

Petadata Storage ("we", "our" or "Petadata") values your privacy. This Privacy Policy describes how we collect, use and protect your information when using our S3-compatible object storage platform.

2. Data Collection

We collect information necessary for the provision of our services, including:

• Registration data (name, email, document, address).
• Access logs (IP, date, time, browser).
• Billing and credit transaction information.

3. Purpose of Processing

Your data is used to:

• Provide and manage your storage account.
• Process payments and manage credits.
• Send technical notifications and security alerts.
• Comply with legal and regulatory obligations.

4. Storage and Security

Data stored in our infrastructure is maintained in Tier 3 Datacenters located in Brazil, ensuring low latency and data sovereignty. We use cutting-edge encryption and rigorous security protocols to protect your infrastructure against unauthorized access.

5. Data Retention and Deletion

We keep your registration data while your account is active. Regarding data stored in storage services (Buckets and Keys):

• If the balance is zero, the service is immediately suspended (Read/Write block).
• Data is kept for 15 days in a suspended state.
• After 15 days of suspension, data is permanently purged.

6. Your Rights

As a data subject, you have the right to:

• Access your personal data.
• Correct incomplete or inaccurate data.
• Request deletion of registration data (subject to legal retention).
• Portability of data to another service provider.

7. Contact

For questions about this policy or to exercise your rights, contact us via email at support@petadata.com.br.